![]() ![]() Karl Wells, chief subscriptions officer at Dow Jones, pointed out that Barron’s, MarketWatch, and WSJ Student subscribers can already cancel online but wouldn’t say when the option would be extended to, say, regular digital subscribers of the Journal. That could happen “next year,” though she offered no further specifics about the timeline. “Once tested thoughtfully, we plan to roll out the ability to cancel online to all digital subscribers across our suite of products,” said Linda Zebian, a spokesperson for The New York Times. ![]() (Bloomberg, by the way, also asks subscribers to start a chat to start the cancellation process - though you only have to converse with a bot, rather than a human customer service rep.) If you also subscribe to a print edition or Cooking or Games or Wirecutter, you won’t see this option. The Times says it began offering easy online cancellation in March 2021, but only to subscribers who subscribe to its basic news product - and nothing else. But a look around the internet suggests the FTC hasn’t scared news outlets into immediately changing the options they offer online.Ĭurrently, The New York Times and Wall Street Journal both require certain groups of subscribers to call or start a live chat to cancel their subscriptions. The FTC declined to comment on whether the agency had notified any news companies that their subscription practices were falling afoul of their policy or if any publishers had been in touch to clarify their subscription practices. It draws on the already-implemented Section 5 of the FTC Act (that’s the one barring “unfair and deceptive acts or practices”) and the Restore Online Shoppers’ Confidence Act and companies should already be in compliance, an FTC spokesperson told me. Its announcement last month was a policy statement, not a new rule. Once you have activated your Pass, you can go directly to the New York Times website (or NYT apps) and log in with your account information.November 15, 2021Why does this matter now? The Federal Trade Commission has vowed to ramp up enforcement on a number of marketing and subscription practices, including some - like making it easy to subscribe, but more difficult to cancel - that are in wide use in the news business. Annually, the NY Times will prompt you to renew your pass to the UO Libraries subscription. Once activated, your Pass will provide access to from any location. We do NOT recommend using your campus password for your NYT account. While off campus: visit Click on the blue button that says "Create Account"įollow the simple instructions, remembering to use your campus email when setting up your account.To activate your Pass for access to, please follow these steps: Note: If you already have a paid subscription and are using your UO email: You must contact NYT at 1-80 or 1-800-698‑4637 and ask that your current subscription be canceled before you will be able to activate your account under the UO Libraries' subscription. Your access to is available from any location, on or off campus. In addition, you will be able to share content on social networks, save articles of interest, subscribe to email newsletters and set up personalized alerts. covers a variety of topics with quality and depth through breaking news articles, blogs, videos and interactive features. UO students, faculty, and staff now have access to and NYT mobile apps ( Apple and Android), thanks to our UO Libraries shared subscription.
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